PRIVACY POLICY
PRIVACY POLICY
xerograv. Co., Ltd. ("we," "us," or "our") recognizes the importance of handling and protecting your personal information properly. This Privacy Policy sets out our basic approach to the personal information we collect.
1. Personal Information
We Collect To the extent necessary for our business, we collect personal information such as: - Your name, contact details (such as telephone number and email address), and address - Professional information such as company name, title, and department - Information about your use of our services and your transactions with us - Online information such as website usage history, cookies, and IP addresses - Information we are required by law to verify and record
2. How We Use Personal Information
To respond to inquiries and requests
To provide our services, perform contracts, and communicate about transactions
To improve the quality of our services and prevent misuse
To send newsletters and information about our business
To improve our websites
To comply with laws and regulations
To create statistics that cannot identify individuals
3. Disclosure to Third Parties
We do not provide personal information to third parties without your consent, except as required by law.
4. Security
We take necessary and appropriate measures to prevent unauthorized access to, and the loss, damage, alteration, or leakage of, personal information. These include maintaining security systems, managing access rights, establishing management structures, and training our staff. Where we store personal information using cloud services located outside Japan, we take security measures based on an understanding of the personal information protection systems of the countries concerned.
5. Cookies and Transmission of Information to External Parties
Our websites may use cookies and similar technologies, and may send information to external providers, to analyze usage and provide our services. Each website's "External Transmission of Information" section explains where information is sent, what is sent, why, and how to stop it. You can also refuse cookies through your browser settings.
6. Retention
We keep personal information only for as long as necessary to fulfill the purposes for which it was collected, or for any period required by law. We securely delete or anonymize personal information when it is no longer needed.
7. Requests Regarding Your Personal Information
If you ask us to notify you of the purposes of use, or to disclose, correct, add to, delete, stop using, or stop providing to third parties your personal information, we will respond in accordance with applicable law after verifying your identity.
5-2. External Transmission of Information (xerograv.co.jp)
This website sends information to the following provider:
Provider: Google LLC
Tool: Google Analytics
Information sent: Cookie and similar identifiers, URLs of pages viewed, referrer, date and time of access, IP address, and information about your browsing environment such as browser, device, and operating system
Purpose : To analyze and improve the use of our website
How to stop it: Use the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout), or disable cookies in your browser settings
8. Service-Specific Policies
The specific handling of personal information for each of our services is set out in a service-specific policy, in addition to this Privacy Policy. - xerograv.Design: [xerograv.Design Privacy Policy](https://design.xerograv.co.jp/en/privacy/)
9. Changes
We may update this Privacy Policy as necessary. We will post any changes on our website.
10. Contact Us
xerograv. Co., Ltd.
Aoyama R-Cube 3F, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Representative Director: Chika Iwanaga
Privacy inquiries: info@xerograv.co.jp
Established: 2024/03/15
Last updated: 2026/10/03